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Ensure that location services are enabled on your device: The first step is to make sure that your device’s location services are turned on. You can usually access this setting through your device’s settings or privacy menu.
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Check your Wi-Fi and mobile data connection: Make sure that your device is connected to the internet either through a Wi-Fi network or mobile data. A strong and stable connection is necessary for the app to accurately determine your location.
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Check if your device is set to High accuracy mode: The DraftKings sportsbook app uses both GPS and Wi-Fi triangulation to determine your location. Ensure that your device is set to “High accuracy” mode in order for the app to have the best possible chance of determining your location.
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Disable any VPN or proxy services: If you are using a VPN or proxy service, it can prevent the app from accurately determining your location. Disable these services and try again.
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Check if you are within state borders: The DraftKings sportsbook app is only available in certain states where sports betting is legal. Make sure that you are physically located within the state borders of a state where the app is available.
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Update the app to the latest version: If the app is out of date, it may not be functioning properly. Ensure that you have the latest version of the app installed on your device.
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Contact DraftKings support: If you have tried all of these steps and are still unable to have your location detected, you can contact the DraftKings support team for assistance. They will be able to assist you in resolving the issue and getting you back up and running.
Access our full library of DraftKings help articles for more information. You can also jump straight to our list of the best sportsbook promotions for your state.
