How To Fix Location Issues on Your Sports Betting App

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If you’re looking to fix problems with location on your sports betting app, don’t worry; we’ve got you covered. If DraftKings, FanDuel or any other sportsbook is telling you that they can’t confirm your location, there are tips you can try to resolve. Follow these comprehensive troubleshooting steps to get your location services back on track and enhance your betting experience.

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Check Your Device Settings

The first step in resolving location issues is to ensure your device’s settings are properly configured:

  1. Enable Location Services: Navigate to your device’s settings and make sure that location services are turned on. Verify that your sports betting app has the necessary permissions to access your location.

Here’s what your location services menu will look like on an iPhone.

location services on an iphone

Restart Your Device

Sometimes, a simple device restart can work wonders in resolving location-related problems:

  1. Restart and Relaunch: Restart your device and then relaunch the sports betting app. This straightforward action can often resolve minor glitches affecting GPS functionality.

Verify Your Internet Connection

A stable internet connection is essential for accurate location services. Ensure your connection is up to par:

  1. Check Internet Stability: Confirm that you have a strong and stable internet connection. Weak or fluctuating connectivity can hinder GPS accuracy.

Update the App

Using an outdated version of the sports betting app can lead to compatibility issues. Keep your app current:

  1. Install the Latest Update: Check for updates in your app store and install the latest version of the sports betting app. Updates often include bug fixes and improvements that can address GPS problems.

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Clear Cache and Data

Over time, cached data can accumulate and interfere with app functionality. Clearing it can be beneficial:

  1. Clear App Cache and Data: Navigate to your device’s settings, locate the sports betting app, and clear its cache and data. This action can help resolve issues caused by corrupt or outdated data.

Uninstall and Reinstall

If previous steps fail to resolve the GPS issue, consider this more extensive approach:

  1. Uninstall and Reinstall: Remove the sports betting app from your device and then reinstall it from the app store. This step is akin to a fresh start and can often resolve persistent problems.

Seek Assistance from Customer Support

If all else fails and your GPS location issues persist, it’s time to reach out to the experts:

  1. Contact Customer Support: Don’t hesitate to contact the sportsbook’s customer support. They can provide specific tips specific to your issue and help you navigate any potential app or account-related problems.

By following these comprehensive troubleshooting steps, you can regain control of your GPS location on your sports betting app and get back to enjoying a seamless and location-aware betting experience. Don’t let technical hiccups get in the way of your sports wagering excitement; tackle them head-on and get back in the game.

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Griffin UlshGriffin Ulsh
Griffin Ulsh, a Journalism and Communications graduate from the University of Oregon, is the Customer Experience (CX) Manager at With a year at BH, Griffin transitioned from recruiting and sales in the book printing industry to customer experience with Betting Hero. He loves following college football and the NBA and enjoys digging into stats and insights for all sports to find stories to tell.