- Make sure your device’s location services are turned on and are allowed for the Playstar app.
- Check that your device has a clear view of the sky and is not in a building or underground. Sometimes, poor GPS signal can cause location detection issues.
- Turn on Wi-Fi on your device and make sure you are connected to a Wi-Fi network. Wi-Fi networks can help improve location accuracy.
- If you are still experiencing issues, try moving to a different location and restarting the Playstar app.
- In some cases, the issue may be related to your internet service provider (ISP) or cellular network. If you are using cellular data, try connecting to a Wi-Fi network or contacting your ISP for assistance.
Access our full library of PlayStar Casino help articles for more information. You can also jump straight to our list of the best sportsbook promotions for your state.