How To Fix Restricted or Ineligible Location on DraftKings

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Trying to fix a frustrating restricted or ineligible location message on DraftKings can be a concern, however, we’re here to help. In this article, we’ll walk you through the steps to address this issue and ensure that you can enjoy seamless access to the DraftKings sportsbook app.

how to fix restricted or ineligible location on draftkings

Steps to Resolve Ineligible Location Message on DraftKings

Check Your Location: Start by verifying if you’re within state borders where DraftKings operates legally. The app is only available in specific states where sports betting is permitted. Ensure that you’re physically located within one of these states.

Disable VPN or Proxy Services: If you use a VPN or proxy service, it can interfere with the app’s ability to determine your location accurately. Disable these services before attempting to access DraftKings.

Verify Your Internet Connection: Make sure your device has a stable internet connection, whether through Wi-Fi or mobile data. A strong connection is essential for the app to pinpoint your location accurately.

Check Location Mode: DraftKings relies on GPS and Wi-Fi triangulation for location detection. To enhance location accuracy, set your device to “High accuracy” mode.

Enable Location Services: Confirm that your phone’s location services are turned on. You can usually find this setting in your device’s settings or privacy menu. Activating location services is crucial for the app to function properly.

Update the App: Outdated app versions can lead to app issues. Ensure that you have the most recent version of the DraftKings app installed on your device.

Contact DraftKings Support

If you’ve followed these steps and still encounter a restricted or ineligible location message, don’t hesitate to reach out to DraftKings support. Their dedicated team is ready to assist you in resolving the issue and getting you back to enjoying the sportsbook app without any interruptions. We have a full guide on how to contact DraftKings support here.

Addressing these location issues helps troubleshoot efficiently, ensuring uninterrupted access to DraftKings for an enjoyable sports betting experience.

Access our full library of DraftKings help articles for more information or read our detailed DraftKings review. You can also jump straight to our list of the best sportsbook promotions for your state.

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Eamonn KeenanEamonn Keenan
Eamonn Keenan, with a Digital Arts Degree from the University of Tampa, brings over a decade of sports betting experience to his role as Creative Director at Starting with Betting Hero in the Fall of 2020, Eamonn has been deeply involved in the industry, assisting customers with major sportsbook and casino operators like BetMGM, Caesars, DraftKings, and others. A self-proclaimed sports fanatic, he has a keen interest in professional hockey, MMA, NFL, NCAAB, NCAAF, and MLB. Eamonn enjoys researching teams and players to predict game outcomes, highlighting his passion for sports betting.