Login Issues on DraftKings – Troubleshooting Guide

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Login Issues on DraftKings Sportsbook can be frustrating, but luckily for you there are a set of tips and tricks that can get you back online. Check out our suggestions below when you’ve got any troubles logging in to DraftKings.

Checking Email and Password, Clearing Cache, and Internet

First, confirm you’re using the correct email and password. If you’ve forgotten your password, reset it following the given steps. Make sure your internet connection is stable. Try restarting your device or resetting the router for connectivity issues. Clear your browser cache to resolve login problems. Go to browser settings and clear cache and cookies.

Disabling VPNs and Proxies

VPN and proxy servers may block login access. Disable these services and try logging in again. Outdated browsers can cause login issues. Update your browser to the latest version for a smooth experience.

Still facing issues? Contact DraftKings customer support. Provide detailed information, including error messages, for efficient assistance.

Following these steps should help resolve most login issues on DraftKings.

Resetting Your Password on DraftKings

If you need to reset your password, follow these steps:

  1. Open the DraftKings app on your device.
  2. Enter your account’s email address.
  3. Click “Forgot Password.”
  4. Check your email for a reset link from DraftKings. Remember to check spam/junk folders.
  5. Click the link and follow prompts to create a new password.
  6. Confirm the new password and click “Reset Password.”
  7. Log in to the app using your new password.

login issues draftkings

Remember, use a strong, unique password for security. If issues persist, contact DraftKings customer support for help.

Maintaining Account Security Post-Reset

After resetting your password, take steps to secure your DraftKings account further. Regularly update your password to enhance security. Avoid using easily guessable passwords like birthdays or common phrases. Instead, create a combination of letters, numbers, and special characters.

Understanding Login Errors

Sometimes, login issues aren’t related to incorrect credentials. They might be due to temporary server issues or maintenance on DraftKings’ end. In such cases, waiting a while before trying again can be effective.

Using Two-Factor Authentication

Consider enabling two-factor authentication (2FA) if available. This adds an extra layer of security to your account. With 2FA, you’ll need to verify your identity with an additional code sent to your phone or email. Check out our comprehensive guide on 2fa on DraftKings here.

Monitoring Account Activity

Regularly monitor your account activity. Look for any unfamiliar logins or transactions. If you spot unusual activity, report it to customer support immediately. Stay updated with DraftKings’ security practices. They often post updates and tips on their website or in the app. Following these can help keep your account safe.

Access our full library of DraftKings help articles for more information or read our detailed DraftKings review. You can also jump straight to our list of the best sportsbook promotions for your state.

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Eamonn KeenanEamonn Keenan
Eamonn Keenan, with a Digital Arts Degree from the University of Tampa, brings over a decade of sports betting experience to his role as Creative Director at BettingHero.com. Starting with Betting Hero in the Fall of 2020, Eamonn has been deeply involved in the industry, assisting customers with major sportsbook and casino operators like BetMGM, Caesars, DraftKings, and others. A self-proclaimed sports fanatic, he has a keen interest in professional hockey, MMA, NFL, NCAAB, NCAAF, and MLB. Eamonn enjoys researching teams and players to predict game outcomes, highlighting his passion for sports betting.