There could be a number of reasons why someone may not have received their bonus on BetMGM. Some possible reasons include not meeting the bonus requirements, using an invalid bonus code, or encountering a technical issue.

If you believe you should have received a bonus on BetMGM but did not, here are some troubleshooting tips that may help:

1. Check the bonus terms and conditions: Make sure that you have met all of the requirements for the bonus, such as the minimum deposit amount or the number of qualifying bets.

2. Check for any restrictions: Some bonuses may have restrictions on certain bets or sports, so make sure you are following any applicable restrictions.

3. Use the correct bonus code: If the bonus requires a code to be entered during registration or deposit, make sure you are using the correct code.

4. Contact customer support: If you have checked the terms and conditions and have not encountered any issues, contact BetMGM’s customer support team for assistance. They can help you troubleshoot the issue and ensure that you receive your bonus.

It’s important to remember that promotions can vary by location and availability, so make sure to read the terms and conditions for each promotion carefully. If you are still having issues with receiving a bonus on BetMGM, don’t hesitate to reach out to customer support for assistance.