If you believe that your account has been incorrectly suspended or banned on Bet365, it’s important to take action as soon as possible. Here are some steps you can take to address the issue:

1. Contact customer support: The first step is to contact the Bet365 customer support team. You can reach them through the app or website by clicking on the “Contact Us” link. Explain the situation to them and provide any relevant information or evidence that you have. They will investigate the matter and provide you with further information.

2. Review the terms and conditions: Before contacting customer support, review the terms and conditions of the site to ensure that you have not violated any of their policies. If you have, it may be difficult to have your account reinstated. However, if you believe that you have not violated any policies, be sure to explain this to the customer support team.

3. Be patient: The investigation process may take some time, so it’s important to be patient. While you wait, avoid attempting to create a new account or accessing the site through a different method. Doing so could result in further complications.

4. Keep records: Keep records of all communication with customer support, including any emails or chats. This will help you to keep track of the status of your account and any progress that is being made.

5. Consider seeking legal advice: If you believe that your account has been suspended or banned unfairly and you have exhausted all other options, consider seeking legal advice. An attorney can review the situation and provide guidance on any legal options that may be available to you.

Remember, it’s important to always comply with the terms and conditions of the site to avoid any potential issues. However, if you believe that your account has been suspended or banned unfairly, don’t hesitate to take action to have the issue resolved.